With tingco Vending you realise the business potential of remote control and management of vending machines. You get a packaged solution that can be deployed immediately. No installations required, and all the support you need is included. We can even prepare your machines should they require additional hardware.
With tingco you keep your vending machines ready for service with a minimum of service calls. Your vending machines will reduce downtime by alerting your service organization to perform service or refills before they stop working or shortly thereafter. Your service technicians can monitor operating status and service levels in real-time - and even perform some service - by remote to avoid unnecessary service calls, and to know exactly what supplies and spare parts to bring to a failing machine.
Lack of cashless payment options is the most common reason that vending sales are lost. With tingco® you can remedy that problem. tingco® comes with support for both online and invoice payments via credit cards, sms, membership cards and RFID tags. We will even provide the hardware you need.
Use tingco® real-time product management to facilitate planning, marketing and sales of your products. Ensure the right product mix in each vending machine depending on location, adjust pricing by region, identify trending products, create marketing campaigns where consumers collect products as rewards from any machine, measure sales effects in real-time. There is so much you can do with tingco®!
With tingco® your company can provide better support faster, reduce the number of support calls, and make your customers happer. All at the same time! Your support personnel resolve customer problems more quickly when they can monitor machine status from the office. They can even remedy some problems by remote.
Your customer support can avoid many support calls altogether by defining events that alert your service technicians well before a vending machine needs service or refilling. Your support personnel can also increase customer satisfaction by remote adjustment of machine settings to better suit the wishes of individual customers or consumers.